Privacy Commitment

About Life FoodsService Pty Ltd ABN 14629670819 recognises the trust you are placing in us through your dealings with us. We do everything we can to maintain that trust. Our staff are employed on the basis that they will protect information about you. This is our corporate standard. Under law, your rights to privacy are also protected. Privacy laws place strict requirements on us to treat certain information collected as confidential, to store your information securely and to allow you easy access to check and correct your information.

1. Scope of Our Privacy Policy

Our Privacy Policy explains how we gather information about you and how we may store, maintain and use that information.

2. When Do We Collect Information About You?

At times, we are required to collect personal information in the normal course of providing services for our customers. This includes:

Accepting a catering order
Any special orders
Processing online purchases and payments

3. What Information Do We Collect?

We may collect the following information from you:

your name and contact details, physical address, email  address and phone number;
your gender, birthdate and occupation;
your company name (if applicable);
the name of the domain from which you access the internet;
other information you may supply to us.

4. How Can You Change or Delete Your Personal Information?

You can update your personal information at any time by [logging in to your account].

Alternatively, upon your request, we will correct or delete inaccurate or incomplete personal information we hold about you. You have a right to get a copy of the personal information we hold about you. To request access, please [contact us].

5. Why Do We Collect This Information?

We use the information to customise our services and plan product development so that we can provide you with relevant consumer information and notify you of products and special offers that may be of interest to you. It is also collected so that we may provide value-added services.

6. Do We Share Personal Information With Third Parties?

We may disclose information we hold to our directors, officers, employees and other associated companies within our corporate group for business purposes or marketing or remarketing purposes through our websites or other social media channels.

We will keep all personal information we receive from you confidential and will not sell or knowingly divulge such personal information to any third parties unless:

(a) we are required to share your Personal Information with a third party in order to comply with the law or to comply with a court order or subpoena;

(b) we receive a claim from a third party that you have breached any law;

(c) it is necessary to provide it to our third party service providers and contractors; or

(d) it is necessary to protect the safety and security of you and our website

Where applicable information is shared with these third parties, they are obliged to observe the confidential nature of such information and are prohibited from using any or all of this information other than for the purpose for which it was provided. 

7. Security

We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information.
We take website and credit card security extremely seriously and always endeavour to provide a secure, safe platform from which to conduct online transactions. 

8. Privacy Complaints

If you believe that we have breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please [contact us].

All such enquiries or complaints will be taken seriously and handled with impartiality and discretion.
We will endeavour to respond to you at all times promptly and to offer a practical solution which is consistent with our legal obligations. 

9. Changes to Privacy Policy

If our policy on information collection or usage changes, we will update this notice accordingly. We reserve the right to change this notice at any time.

Methods of Payment

You can pay by credit card on our secure online payment gateway. 
We accept Amex,Visa, and MasterCard.